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Create a reservation

Learn how to create a reservation trough the cockpit, the reservations dashboard, or directly from the planning board in our booking system.

You can create a new reservation in several ways within our booking system. The method you choose depends on your preferred workflow. Once you have started a reservation, you will always follow the same steps to complete and confirm it.

Start a reservation via the cockpit

  1. Open the Cockpit.

  2. Click New Reservation in the top-right corner.

This opens a new reservation. You can now follow the steps described under 'Steps to make a reservation'.

Start a reservation via the reservations dashboard

  1. Go to Reservations.

  2. Click Add reservation in the top-left corner.

This opens a new reservation. You can now follow the steps described under 'Steps to make a reservation'.

Start a reservation via the planning board

  1. Go to Planning.

  2. In the date bar, select the desired arrival and departure dates. All available units for the selected period will now be displayed.

  3. Click on the desired arrival date within an available unit.

  4. Hold down the mouse button and drag to the desired departure date.

  5. Release the mouse button.

    This opens a new reservation. You can now follow the steps described under 'Steps to make a reservation'.

Steps to make a reservation

After starting a reservation, follow the steps below to complete and confirm the reservation.

Step 1: Select accommodation and period

  • Select the desired accommodation.

  • Optionally select a specific location. If no location is selected, one will be assigned automatically.

  • Choose the desired arrival and departure dates.

Step 2: Configure companionship, options and surcharges

  • Party: select the number of guests included in the reservation.

  • Surcharges and options: add any optional extras or surcharges to the reservation.

  • Reservation options: on the right-hand side of the screen, you can select additional reservation settings, such as:

    • Cancellation insurance

    • Rate group

    • Optional package

Step 3: Enter guest details and confirm the reservation

Enter guest details

Enter the guest's information. Has the guest booked before? Use the search bar to find the guest and automatically retrieve existing details.

On the ride-hand of the screen, you can also mark the selected location as a preferred location of place the reservation as an option.

Confirm the reservation

  1. Review all reservation details.

  2. Optionally select 'Confirm reservation' and 'Send confirmation' to immediately confirm the reservation and send a confirmation email to the guest.

  3. Click Place reservation.

The reservation has now been successfully created.

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