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Setting up an email signature

Create an email signature for your business units. Automatically add a standard closing, company logo, and address to outgoing emails.

An email signature allows you to automatically add a standard closing to emails sent from our booking system. You can create a separate signature for each business unit, ensuring that every email includes the correct contact details and branding.

Creating an email signature

Follow the steps below to create a new email signature:

  1. Click New email signature.

  2. Select the desired business unit.

  3. Enter a description so you can easily recognise the signature.

  4. Enter the desired content in the Content field.

  5. Optionally enable:

    • 'Add business unit address' to automatically include the address.

    • 'Add business unit logo' to automatically include the logo.

  6. Make sure the signature is set to Active.

  7. Save your changes.

Note: If your email templates already contain a closing with tags, such as:

Kind regards,  {{ organizationContactPerson|raw }} {{ organizationName|raw }}

you do not need to add these to your email signature as well.

Alternatively, you can remove 'Kind regards' and the tags from your email templates and use an email signature instead.

If both are configured, the contact details will appear twice in the email.

Signing emails with a user's name

By default, emails are signed using the general contact person configured for the business unit.

If you want emails sent by a specific staff member to be signed with their own name instead, you can configure this for each user individually.

  1. Open the relevant user by clicking Edit.

  2. Enable the option 'Sign emails with this name when emails are sent by this user'.

  3. Save your changes.

From that moment on, any emails sent by that user from our booking system will be signed with the user's name instead of the general contact person configured for the business unit.

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