Recranet

Configure and manage all settings for our booking system.

Settings

Learn how to manage general account settings, business units, users, reservation settings, security and interactive maps.

Account

Configure cancellation policies for accommodations, packages, seasonal pitches, and annual pitched. Automatically recalculate cancellation fees based on your configured rules.

Setting up cancellation policies

Configure how many license plates guests can enter and define the validation rules for license plates during the reservation process.

License plate settings

Learn how to add attachments to reservation confirmations and how to configure them for general reservations, accommodations, annual pitches, seasonal pitches, and packages.

Attachments for reservations

Set up the reservation confirmation, add a signature and standard attachments, and determine which information is displayed on the confirmation.

Reservation confirmation settings

Configure automatic payment notifications and payment reminders in our booking system. Keep guests informed about upcoming and overdue payment deadlines.

Automatic payment notifications and payment reminders

Learn how to activatie, manage, and connect cancellation insurances with Recreatieverzekeringen.nl within our booking system.

Setting up cancellation insurance

Learn how to activate a new language in our booking system and use the checklist to make sure all relevant translations and language settings have been reviewed.

Activate and set up a new language in our booking system

Prevent unwanted gaps in your booking schedule with required consecutive reservations. Learn how the feature works and how to configure the restrictions.

Set up required consecutive reservations

Learn how to automatically confirm reservations in our booking system, either by default for all reservations or individually per accommodation.

Automatically confirm reservations

With revenue-based priority, reservations without a preferred location are automatically assigned based on the expected revenue. By configuring weightings, periods, and accommodations, the distribution of reservations can be optimized.

Revenue-based priority in the reservation planner

Learn how license calculations works, when a location counts toward you license, and how to manage or deactivate locations.

How license calculation works

Cancel your license

Update multiple reservations at once with a batch update. Learn how to easily update reservations, rates, options, tasks and payment terms.

Update data with a batch update

Increase the security of your account with two-factor authentication (2FA). Learn how to set up an authenticator app and create a strong password.

Secure your account with two factor authentication (2FA)

Configure general account, reservation and security settings.

General

Manage your business's information, upload a logo, and choose which bank account is displayed on reservation confirmations in our booking system.

Managing business information

Customize the text used in reservation confirmations, including labels, buttons, links, and footers, to match your organization's communication style.

Customizing text in reservation confirmations

Manage business information and reservation confirmation texts.

Business units

Learn how to create, edit and delete users in our booking system, and understand the available user roles and permissions.

Creating, editing and deleting users

Users

Set up booking via an interactive map and let guests choose their preferred location during the booking process. Learn how to link accommodations and locations to a map.

Set up booking on the map and preferred locations

Configure map booking and preferred locations.

Interactive maps

Learn how to set up and collect guest reviews, manage review aspects, send review invitations and view received reviews.

Set up and manage reviews

Review aspects

Learn how to configure accommodations, locations, availability, arrival and departure rules, guest capacity, content and other accommodation settings.

Accommodation settings

Easily configure arrival and departure days for your accommodations in our booking system. Manage booking periods, use advanced settings, and duplicate configurations across multiple accommodations.

Set arrival and departure days

Configure allowed arrival and departure days.

Arrival and departure days

Add a new accommodation to our booking system. Use this checklist to configure all required settings step by step.

Add a new accommodation

Set a minimum and maximum number of nights per period for accommodations in our booking system. Easily apply different stay restrictions for low and high season.

Set the minimum and maximum number of nights per period

Learn how to configure minimum and maximum occupancy for accommodations in our booking system. Set different guest limits for specific periods and display the correct occupancy in the booking engine…

Minimum and maximum occupancy

Learn what each checkbox in the general tab of an accommodation's settings does in our booking system.

Accommodation display settings

Learn how to add attachments, terms, rules, and an options and surcharges disclaimer to an accommodation in our booking system.

Manage accommodation terms and rules

Learn how to manage the address details of an accommodation, including Google Maps settings and how the address is displayed in the booking confirmation.

Manage accommodation address details

Learn how to translate accommodations and other content in our booking system. Use AI to generate translations automatically for your booking process and reservation confirmations.

Managing translations

Manage multiple accommodations at once using the bulk view. Quickly update accommodation settings and edit accommodations in bulk.

Manage accommodations using the bulk view

Easily change the order of accommodations for the dashboard, the booking engine and the planning board.

Change the order of accommodations

Easily copy the settings from one accommodation to one or more other accommodations.

Duplicate accommodation settings

Learn why accommodations and locations cannot be deleted and when you can contact support for assistance.

Delete an accommodation or location

Choose how rates, packages, and discounts are displayed on the booking confirmation: extended or non-extended.

Set the price display on the booking confirmation

Create and configure accommodations and their booking settings.

Accommodation

Learn how to optimize your accommodation content for an attractive presentation in our booking system's Search & Book module.

Fill in and optimize accommodation content

Learn how to add facilities to accommodations and how the maximum number of guests and pet settings are automatically displayed on the accommodation page.

Manage facilities for accommodations

Learn how to write and optimize an effective meta title in our booking system that improves search visibility and attracts more visitors from search engines.

Set up and optimize meta titles

Learn how to write and format a clear and engaging accommodation description in our booking system for your accommodation page.

Optimize accommodation descriptions

Manage accommodation content, facilities and SEO information.

Content

Create and manage accommodation categories to organize your accommodations and help guests find the right accommodation more easily in our booking system.

Accommodation categories

Create and manage accommodation categories.

Accommodation category

Set up available periods for your accommodations. Define when guests can stay, when they can book, and which accommodations the availability applies to.

Set up available periods

Set a minimum advance booking period to prevent last-minute bookings.

Prevent last-minute bookings

Set up protected periods to give specific guest groups early access to the booking engine. Choose when and for which accommodations guests can book.

Open booking periods for a specific guest group

Configure when accommodations are available for booking.

Available periods

Learn how to create and manage age groups in our booking system. Configure age categories for accurate guest registration, pricing, tourist tax, and discounts.

Age groups

Learn how to add pets, link them to accommodations, configure pet-friendly locations, and make pets available in the booking flow.

Set up pets

Learn how to exclude an age group from the maximum number of guests in our booking system. Ideal when infants should not count towards an accommodation's maximum occupancy.

Exclude an age group from the maximum number of guests

Manage age groups, pets and guest capacity settings.

Party

Easily configure check-in and check-out times for your accommodations. Create multiple time configurations and assign them to specific accommodations in our booking system.

Configure check-in and check-out times

Configure check-in and check-out times for accommodations.

Check-in and check-out times

Manage all your images centrally with media albums in our booking system. Link photos to accommodations and organize them into subalbums for a clear presentation in the search engine.

Managing and using media albums

Create and manage media albums for accommodations.

Media albums

Learn how to create camping equipment, assign it to accommodations, and use it for bookings and pricing in our booking system.

Camping equipment

Configure camping equipment options for reservations.

Learn how to create a new location, link it to an accommodation, or create multiple locations in bulk in our booking system.

Create a location

Learn how to add images and a description to a location and display them when guests select a preferred location during the booking process.

Add images and a description to a preferred location

Prevent double bookings by linking accommodations that share the same physical location using cluster objects in our booking system.

Rent out an accommodation as a whole or in separate units using cluster objects

Learn how to create and assign location features to one or more locations in our booking system.

Setting up location features

Edit multiple locations at once. Select the desired locations and quickly update their properties in bulk.

Edit locations in bulk

Learn how to change a location to a different accommodation in our booking system while keeping existing reservations accessible and editable on the planning board.

Changing a location to a new accommodation

Learn how to use location features to filter locations on the planning board, in the booking engine, and when moving reservations in our booking system.

Using location features

Create and manage bookable locations and location settings.

Locations

Learn how to manage places and place categories in our booking system. Create a logical structure with parent places and improve the search and filtering options in the booking engine…

Manage places and place categories

Place

Learn how to create a Wi-Fi configuration, assign it to locations, and make the Wi-Fi details available to guests in the guest portal.

Set up a wi-fi configuration

Wifi configurations

Learn how to configure bank accounts, payment methods, payment terms, deposits, vouchers and other administrative settings.

Administrative

Connect your bank account to our booking system using Ponto and automatically import incoming bank payments. Follow this step-by-step guide to set up the bank connection.

Set up a bank connection via Ponto

Bank link

Add bank accounts to our booking system for booking confirmations and SEPA exports. Learn how to quickly set up a new bank account.

Add bank accounts

Bank accounts

Create a custom manual payment method in our booking system for payments from external platforms or other manually processed transactions.

Create a custom payment method

Easily transfer a payment from one booking to another using an internal transfer. Learn how to create and use a dedicated payment method.

Process internal transfers

Activate payment providers and payment methods in our booking system. Easily configure online and manual payment methods for your bookings.

Activate payment methods

Configure payment methods and internal transfers.

Payments

Easily configure terms of payment in our booking system. Decide when and what percentage of the booking amount your guests need to pay.

Set up terms of payment

Configure payment terms for reservations.

Terms of payment

Easily set up a security deposit in our booking system. Define the deposit amount, validity period, and the accommodations it applies to.

Set up a deposit

Deposit

Learn how vouchers work in our booking system and what to consider when issuing a voucher after a booking cancellation.

Voucher information

Set up vouchers in our booking system by creating a voucher surcharge and payment method. Ensure vouchers are processed correctly in your bookings and accounting.

Set up vouchers in your booking system

Easily add attachments to voucher emails and customize the content using available voucher tags in our booking system.

Set up and customize voucher emails

Easily create vouchers in our booking system. Issue a voucher during cancellation, after a booking has been cancelled, or through the voucher report.

Creating vouchers

Use a voucher as a payment method for a booking. Learn how to redeem a voucher and how to handle vouchers with a remaining balance.

Redeem a voucher

Refresh the status of a voucher when an online booking has not been completed, making the voucher available for use again.

Refresh a voucher status

Easily view vouchers through the voucher report or from within a booking. Quickly find voucher details and resend voucher information to your guests.

View vouchers

Vouchers

Learn how to create and manage packages, discounts, annual pitches and seasonal pitches in our booking system.

Packages and discounts

Learn how to create a package, configure package rates, and adjust additional settings in our booking system.

Packages

Do you want to change the price of a package? Do not simply change the price of an existing package, as this will also affect reservations to which the package…

Changing the price of a package

Create package groups to categorise packages and highlight specific packages together on your website.

Categorise packages with package groups

Create and manage bookable packages and package groups.

Learn how to create annual pitches, assign accommodations, configure rates, and manage administrative settings in our booking system.

Create and manage annual pitches

Learn how to create seasonal pitches, assign accommodations, configure rates, and manage administrative settings in our booking system.

Create and manage seasonal pitches

View the status of contracts, send reminders, and manage signed contracts through the guest portal and reports.

Managing and following up on contracts

Learn how to activate, sign, and send contracts in our booking system for annual pitches, seasonal pitches, and packages.

Activating and sending contracts

Learn how to duplicate reservations from an annual or seasonal pitch to the next year, either in bulk or individually.

Duplicating annual or seasonal pitch reservations to the next year

Manage annual and seasonal pitches, contracts and renewals.

Collections