Recranet

Owners

Create a new owner in our booking system, link a user account, and configure the owner's basic details and permissions for the owner portal.

Creating owners

Easily change the owner of a location in our booking system. Follow the steps to create a new owner, archive the current owner, and assign the new owner to an…

Change the owner of a loction

Discover how the Owner Dashboard works and which features are available to property owners. From reservations and owner blocks to owner statements, documents, and occupancy information.

Using the owner dashboard

Give multiple users access to the same owner portal by creating users with the owner role and linking them to the correct owner.

Give multiple users access to an owner portal

Choose which rate groups, options, surcharges, and deposit owners can view and use when making reservations in the owner portal.

Set up options, surcharges and rate groups for the owner portal

Control which information and features are available to owners in the owner portal by assigning the appropriate permissions.

Owner permissions

Owner dashboard

Configure the general settings for the owner statement. Learn what each setting means and how to tailor the statement to your organization.

General settings for the owner statement

Configure owner statements by linking an owner to an accommodation and setting up commission, payout, and calculation settings.

Set up owner statements

Generate and send owner statements, update reservations after changes, and learn how to resolve common differences in statement amounts.

Sending owner statements

Easily export owner statements as a SEPA file and import business transfers directly into your online banking environment. Learn how to configure the required settings and export payments.

Export owner statements as a business SEPA transfer

Learn how the owner's rental amount is calculated and which owner statement settings affect the final amount.

Owner rental amount calculation

Configure which options and surcharges are included on owner statements and determine how they are paid out to property owners.

Set up options and surcharges for owner statements

Learn how to create, manage, and apply recurring service charges to owner statements within our booking system.

Managing recurring service charges

View, filter, edit, and manage all service charges within the service charges overview. Learn how to add one-time service charges and modify or remove existing charges.

Managing the service charges overview

View, filter and manage all sent owner statements. Learn how to archive statements, view sent emails, and generate a SEPA payment file.

Sent owner statements overview

Discover the different administrative methods available for owner statements. Choose the method that best fits your organization and learn how the owner statement is calculated.

Owner statement: administrative methods

Set up the owner settlement using the standard model. Learn how VAT is processed, which settings are required, and how the settlement amount is calculated.

Owner statement: standard model

Set up the owner settlement using the rental in the name of intermediary model. Learn which settings to use and how the settlement is calculated for business and private owners.

Owner statement: rental in the name of intermediary

Set up the owner settlement using the Tour Operator Margin Scheme (TOMS). Learn which settings to use and how the settlement is calculated.

Owner statement: Tour Operator Margin Scheme (TOMS)

Set the owner rental discount as a fixed amount or percentage. Learn how to edit it on a reservation and when it is applied to the owner statement.

Setting the owner rent discount amount

Owner statement

Updates

Coming soon

Overstappen

Partners

API documentatie

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.