Recranet

Learn how to manage owners, configure the owner dashboard and set up, calculate and send owner statements.

Owners

Create a new owner in our booking system, link a user account, and configure the owner's basic details and permissions for the owner portal.

Creating owners

Easily change the owner of a location in our booking system. Follow the steps to create a new owner, archive the current owner, and assign the new owner to an…

Change the owner of a location

Create owners and manage location ownership.

Discover how the Owner Dashboard works and which features are available to property owners. From reservations and owner blocks to owner statements, documents, and occupancy information.

Using the owner dashboard

Give multiple users access to the same owner portal by creating users with the owner role and linking them to the correct owner.

Give multiple users access to an owner portal

Choose which rate groups, options, surcharges, and deposit owners can view and use when making reservations in the owner portal.

Set up options, surcharges and rate groups for the owner portal

Configure and manage the owner dashboard and permissions.

Owner dashboard

Configure the general settings for the owner statement. Learn what each setting means and how to tailor the statement to your organization.

General settings for the owner statement

Configure owner statements by linking an owner to an accommodation and setting up commission, payout, and calculation settings.

Set up owner statements

Generate and send owner statements, update reservations after changes, and learn how to resolve common differences in statement amounts.

Sending owner statements

Easily export owner statements as a SEPA file and import business transfers directly into your online banking environment. Learn how to configure the required settings and export payments.

Export owner statements as a business SEPA transfer

Learn how the owner's rental amount is calculated and which owner statement settings affect the final amount.

Owner rental amount calculation

Configure which options and surcharges are included on owner statements and determine how they are paid out to property owners.

Set up options and surcharges for owner statements

Learn how to create, manage, and apply recurring service charges to owner statements within our booking system.

Managing recurring service charges

View, filter, edit, and manage all service charges within the service charges overview. Learn how to add one-time service charges and modify or remove existing charges.

Managing the service charges overview

View, filter and manage all sent owner statements. Learn how to archive statements, view sent emails, and generate a SEPA payment file.

Sent owner statements overview

Discover the different administrative methods available for owner statements. Choose the method that best fits your organization and learn how the owner statement is calculated.

Owner statement: administrative methods

Set up the owner settlement using the standard model. Learn how VAT is processed, which settings are required, and how the settlement amount is calculated.

Owner statement: standard model

Set up the owner settlement using the rental in the name of intermediary model. Learn which settings to use and how the settlement is calculated for business and private owners.

Owner statement: rental in the name of intermediary

Set up the owner settlement using the Tour Operator Margin Scheme (TOMS). Learn which settings to use and how the settlement is calculated.

Owner statement: Tour Operator Margin Scheme (TOMS)

Set the owner rental discount as a fixed amount or percentage. Learn how to edit it on a reservation and when it is applied to the owner statement.

Setting the owner rent discount amount

Learn how to create a rate group profile for owner statements, assign rate groups based on reservation sources and update existing reservations.

Set up a rate group profile for owner statements

Configure, calculate and manage owner statements.

Owner statement

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