Recranet

Learn how to configure bank accounts, payment methods, payment terms, deposits, vouchers and other administrative settings.

Administrative

Connect your bank account to our booking system using Ponto and automatically import incoming bank payments. Follow this step-by-step guide to set up the bank connection.

Set up a bank connection via Ponto

Bank link

Add bank accounts to our booking system for booking confirmations and SEPA exports. Learn how to quickly set up a new bank account.

Add bank accounts

Bank accounts

Create a custom manual payment method in our booking system for payments from external platforms or other manually processed transactions.

Create a custom payment method

Easily transfer a payment from one booking to another using an internal transfer. Learn how to create and use a dedicated payment method.

Process internal transfers

Activate payment providers and payment methods in our booking system. Easily configure online and manual payment methods for your bookings.

Activate payment methods

Configure payment methods and internal transfers.

Payments

Easily configure terms of payment in our booking system. Decide when and what percentage of the booking amount your guests need to pay.

Set up terms of payment

Configure payment terms for reservations.

Terms of payment

Easily set up a security deposit in our booking system. Define the deposit amount, validity period, and the accommodations it applies to.

Set up a deposit

Deposit

Learn how vouchers work in our booking system and what to consider when issuing a voucher after a booking cancellation.

Voucher information

Set up vouchers in our booking system by creating a voucher surcharge and payment method. Ensure vouchers are processed correctly in your bookings and accounting.

Set up vouchers in your booking system

Easily add attachments to voucher emails and customize the content using available voucher tags in our booking system.

Set up and customize voucher emails

Easily create vouchers in our booking system. Issue a voucher during cancellation, after a booking has been cancelled, or through the voucher report.

Creating vouchers

Use a voucher as a payment method for a booking. Learn how to redeem a voucher and how to handle vouchers with a remaining balance.

Redeem a voucher

Refresh the status of a voucher when an online booking has not been completed, making the voucher available for use again.

Refresh a voucher status

Easily view vouchers through the voucher report or from within a booking. Quickly find voucher details and resend voucher information to your guests.

View vouchers

Vouchers

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