Skip to main content

Create and manage guest groups

Learn how to create guest groups, assign a rate group, and add or remove guests from a guest group.

Guest groups allow you to manage specific groups of guests, such as loyal guests, members, family, or staff.

Guest groups can be used to grant access to protected booking periods. You can also assign a separate rate group, allowing guests within a guest group to automatically see the correct prices when making a reservation.

Create a guest group

  1. Click New guest group in the top-right corner.

  2. Enter a clear description, for example loyal guests, family or staff.

  3. Optionally select a rate group if this guest group should use different rates.

  4. Click Save changes.

Add guests to a guest group

There are two ways to assign guests to a guest group

Option 1: Add a single guest

  1. Go to Guests.

  2. Find the desired guest and edit their details.

  3. Under Other data, select the appropriate guest group.

  4. Click Save changes.

Option 2: Add multiple guests at once

  1. Go to Guests.

  2. Select the desired guests using the checkboxes. You can use the available filters to find specific guests more easily. For example, you can filter by seasonal pitches.

  3. Click Edit selected guests.

  4. Choose the desired guest group.

  5. Click Save changes.

Important: You can only select guests that are visible on the current page.

Remove a guest group

To remove a guest from a guest group, follow the same steps described above and remove the assigned guest group.

You can also use Edit selected guests to remove multiple guests from a guest group at the same time.

Did this answer your question?