The guest details settings allow you to control which information is requested and stored during the booking process.
For each part of our booking system, you can choose which fields are available in the booking process, guest portal, owner portal, and dashboard. You can also create custom fields if the standard fields do not meet your requirements.
Manage guest details
At the top of the page, you'll find several tabs. Each tab allows you to configure which guest details are available for the booking engine, the guest dashboard, the owner dashboard and the dashboard. You can configure fields separately for the primary guest and additional guests.
To add a field, select it from the list at the top of the page and click the plus icon.
To remove a field, click the trash icon next to the relevant field.
Enable the 'Obligated' option to make a field mandatory. A reservation cannot be completed until all required fields have been filled in.
Custom fields
In addition to the standard guest fields, you can create your own custom fields.
Open the Custom fields tab.
Click New custom guest field.
Choose the desired field type, such as a text field or a selection field.
Configure the field as required.
Click Save changes.
Once saved, the custom field is immediately available. You can then add it to the booking process, guest portal, owner portal, or dashboard.
Require information for additional guests
By default, only the primary guest's details are required when making an online reservation.
If you also want to require the details of all additional guests, you can enable this option.
Go to Settings > Account > General.
Open the Guest information tab.
Enable 'Require guest details for the entire group when booking online'.
Click Save changes.
From that moment on, the details of all additional guests must be completed before an online reservation can be finalized.
