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Add overnight guests to a reservation

Learn how to add overnight guests to a reservation and how options and surcharges for overnight guests are applied.

You can add one or more overnight guests to a reservation. For each overnight guest, you can specify the stay period and age group. It is also possible to automatically or manually apply specific options and surcharges, such as tourist tax, to overnight guests.

Add an overnight guest

  1. Open the desired reservation.

  2. Go to the Guest information tab and navigate to the Additional guests section.

  3. Click New overnight guest.

  4. Enter the guest's details: name, date of birth, age group, start date and end date.

  5. Click Save changes to add the additional guest.

Configure options and surcharges for overnight guests

You can configure options and surcharges that apply specifically to additional guests. Examples include tourist tax or other guest-related charges.

Create an option or surcharge for overnight guests

  1. Click New option / surcharge in the top-right corner.

  2. Enter a description and price.

  3. Enable 'Price per person' and then 'Price per lodger'.

  4. Configure any remaining settings as desired and save the surcharge.

Applying the surcharge

  • Mandatory surcharge: when a surcharge is configured as mandatory, it is automatically added as soon as an additional guest is added to the reservation.

  • Optional surcharge: when a surcharge is not mandatory, it must be added manually to the reservation, just like regular options and surcharges.

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