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Emailtags

See which email tags you can use in each email message in our booking system. Prevent errors by using only the tags supported by the relevant email type.

Email tags automatically insert information into an email, such as the guest’s name, reservation number, or arrival date. This means you do not need to enter this information manually.

You can recognize an email tag by the format %...% or {{ ... }}.

  • In the subject line of the email, use %tag%.

  • In the body of the email, use {{ tag }}.

Important

Always use email tags exactly as they appear in our booking system.

  • Never change the name of an email tag.

  • Never translate an email tag when translating an email message into another language.

  • Never remove parts of an existing email tag.

When an email tag is changed or translated, our booking system can no longer replace it with the correct information. The tag may then appear as regular text in the email.

Not every email message supports the same email tags. Using a tag that is not supported by a particular email type may prevent the email from being sent.

Always check this article to confirm which email tags are available for the email message you are editing. To make the overview easier to use, the existing email messages are divided into several categories.

Note: The following tags are supported in all email messages and are therefore not included in the tables below:

  • {{salutation}}: Personal salutation of the recipient.

  • {{organizationName}}: Name of the business unit.

  • {{organizationContactPerson}}: Contact person configured for the business unit.

Reservations

Emailmessage

Supported tags

Explanation

Reservation arrival email

name

reservationName

reservationNumber

reservationBalance

accommodationTitle

accommodationUnitNumber

accommodationShortAddress accommodationFullAddress

reservationArrivalPaymentText

checkin

checkout

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Name on the reservation
Reservation number
Outstanding reservation balance
Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Payment information for arrival
​

Arrival date and time
Departure date and time
Guest party on reservation
Registered license plates

Reservation cancellation email

name

reservationName

reservationNumber

accommodationShortAddress

accommodationFullAddress

organizationPhoneNumber

organizationAddress

organizationLocality

organizationPostalCode

organizationRegion

organizationCountry

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Name on the reservation
Reservation number
Short accommodation address
Full accommodation address
Company phone number
Company address
Company city
Company postal code
Company region
Company country
Guest party on reservation
Registered license plates

Provisional confirmation

name

checkin

checkout

reservationName

reservationNumber reservationBalance

reservationOptionExpires

accommodationTitle

accommodationUnitNumber

accommodationShortAddress

accommodationFullAddress

organizationPhoneNumber

organizationAddress

organizationLocality organizationPostalCode

organizationRegion

organizationCountry

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Arrival date
Departure date
Name on the reservation
Reservation number
Outstanding reservation balance
Date on which the reservation option expires
Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Company phone number
Company address
Company city
Company postal code
Company region
Company country
Amounts per age group
Registered license plates

Reservation confirmation

name

checkin

checkout

reservationName

reservationNumber

reservationBalance

reservationConfirmationEmailNotes

accommodationTitle

accommodationUnitNumber

accommodationShortAddress

accommodationFullAddress

organizationPhoneNumber

organizationAddress

organizationLocality

organizationPostalCode

organizationRegion

organizationCountry

reservationConfirmationPaymentText

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Arrival date and time
Departure date and time
Name on the reservation
Reservation number
Outstanding reservation balance
Additional reservation confirmation notes
Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Company phone number
Company address
Company city
Company postal code
Company region
Company country
Payment information


Guest party on reservation
Registered license plates

Reservation declined

name

reservationName

reservationNumber

accommodationShortAddress

accommodationFullAddress

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Name on the reservation
Reservation number
Short accommodation address
Full accommodation address
Guest party on reservation
Registered license plates

Reservation request

name

checkin

checkout

accommodationTitle

accommodationUnitNumber

accommodationShortAddress accommodationFullAddress

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Arrival date and time
Departure date and time
Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Guest party on reservation
Registered license plates

Imported reservation confirmation

name

reservationName

reservationNumber

reservationConfirmationEmailNotes

accommodationShortAddress

accommodationFullAddress

reservationConfirmationPaymentText

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Name on the reservation
Reservation number
Additional reservation confirmation notes
Short accommodation address
Full accommodation address
Payment information for arrival


Guest party on reservation
Registered licence plates

Reservation option expired

name

reservationName

reservationNumber

accommodationTitle

accommodationShortAddress

accommodationFullAddress

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Name on the reservation
Reservation number
Accommodation name
Short accommodation address
Full accommodation address
Guest party on reservation
Registered license plates

Thank you for your reservation

name

reservationName

reservationNumber

accommodationTitle

accommodationUnitNumber

accommodationShortAddress

accommodationFullAddress

ageGroupLineTotals

registrationNumberEntries

Guest’s name
Name on the reservation
Reservation number
Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Guest party on reservation
Registered license plates

Payments

Email message

Supported tags

Explanation

Overdue payment reminder

name

reservationName

reservationNumber

accommodationTitle

accommodationUnitNumber

amount

date

Guest’s name
Name on the reservation
Reservation number
Accommodation name
Accommodation unit number
Payment amount
Payment deadline

Payment notification

daysUntilExpiry

name

reservationNumber

accommodationTitle

amount

date

Number of days until the payment deadline
Guest’s name
Reservation number
Accommodation name
Payment amount
Payment deadline

Payment received

name

reservationName

reservationNumber

reservationBalance

amount

Guest’s name
Name on the reservation
Reservation number
Outstanding reservation balance
Amount received

Payment request

name

reservationName

reservationNumber

reservationBalance

accommodationTitle

accommodationUnitNumber

amount

Guest’s name
Name on the reservation
Reservation number
Outstanding reservation balance
Accommodation name
Accommodation unit number
Requested payment amount

Refund

name

reservationName

reservationNumber

amount

Guest’s name
Name on the reservation
Reservation number
Refunded amount

Reviews

Email message

Supported tags

Explanation

Review invitation

name

reservationName

reservationNumber

accommodationTitle

accommodationUnitNumber

Guest’s name
Name on the reservation
Reservation number
Accommodation name
Accommodation unit number

Review response

reviewContent

reviewComment

name

Content of the review
Response to the review
Guest’s name

Vouchers

Email message

Supported tags

Explanation

Reservation voucher

name

reservationName

reservationNumber

amount

voucherToken

balance

validFrom

validThrough

valid

Guest’s name
Name on the reservation
Reservation number
Voucher amount
Voucher code
Remaining voucher balance
Date from which the voucher is valid
Date until which the voucher is valid
Validity in relation to the reservation arrival date

Owners

Email message

Supported tags

Explanation

Reservation confirmation for owner

name

legalName

checkin

checkout

reservationName

reservationNumber

reservationBalance

reservationConfirmationEmailNotes

accommodationTitle

accommodationUnitNumber

accommodationShortAddress

accommodationFullAddress

ageGroupLineTotals

registrationNumberEntries

Owner’s name
Owner’s legal name
Arrival date and time
Departure date and time
Name on the reservation
Reservation number
Outstanding reservation balance
Additional confirmation notes


Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Guest party on reservation
Registered license plates

Cancellation confirmation for owner

name

legalName

reservationName

reservationNumber

reservationBalance

reservationConfirmationEmailNotes

accommodationTitle

accommodationUnitNumber

accommodationShortAddress

accommodationFullAddress

ageGroupLineTotals

registrationNumberEntries

Owner’s name
Owner’s legal name
Name on the reservation
Reservation number
Outstanding reservation balance
Additional confirmation notes


Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Guest party on reservation
Registered licence plates

Owner statement

accommodationTitle

accommodationUnitNumber

name

legalName

Accommodation name
Accommodation unit number
Owner’s name
Owner’s legal name

Annual and seasonal pitches

Email message

Supported tags

Explanation

Contract signing request

name

reservationName

reservationNumber

reservationBalance

reservationConfirmationEmailNotes

accommodationTitle

accommodationUnitNumber

accommodationShortAddress

accommodationFullAddress

organizationPhoneNumber

organizationAddress

organizationLocality

organizationPostalCode

organizationRegion

organizationCountry

Guest’s name
Name on the reservation
Reservation number
Outstanding reservation balance
Additional confirmation notes


Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Company phone number
Company address
Company city
Company postal code
Company region
Company country

Contract available

name

reservationName

reservationNumber

Guest’s name
Name on the reservation
Reservation number

Energy statement

name

reservationName

reservationNumber reservationConfirmationEmailNotes

reservationConfirmationPaymentText

Guest’s name
Name on the reservation
Reservation number
Additional confirmation notes


Payment information

Guest verification

Email message

Supported tags

Explanation

Guest verification (guest found)

name

code

Guest’s name
Verification code

Guest verification for protected periods (guest found)

name

code

Guest’s name
Verification code

Guest verification from the overview (guest found)

name

code

Guest’s name
Verification code

Integrations

Emailmessage

Supported tags

Explanation

Hotek: QR access code received

name

reservationName

reservationNumber

accommodationTitle

accommodationUnitNumber

Guest’s name
Name on the reservation
Reservation number
Accommodation name
Accommodation unit number

Salto: JustIN Mobile app invitation

phoneNumber

name

reservationName

reservationNumber

accommodationTitle

accommodationUnitNumber

checkin

checkout

Guest’s phone number
Guest’s name
Name on the reservation
Reservation number
Accommodation name
Accommodation unit number
Arrival date and time
Departure date and time

Salto KS: PIN code

pin

name

reservationName

reservationNumber

accommodationTitle

accommodationUnitNumber

checkin

checkout

PIN code
Guest’s name
Name on the reservation
Reservation number
Accommodation name
Accommodation unit number
Arrival date and time
Departure date and time

Reservation PIN code

name

reservationName

reservationNumber

accommodationTitle

accommodationUnitNumber

accessTokenList

Guest’s name
Name on the reservation
Reservation number
Accommodation name
Accommodation unit number
Access code

Custom email messages

Emailmessage

Supported tags

Explanation

Custom email message

name

reservationName

reservationNumber

reservationBalance

accommodationTitle

accommodationUnitNumber

accommodationShortAddress

accommodationFullAddress

checkin

checkout

ageGroupLineTotals

registrationNumberEntries

Recipient’s name
Name on the reservation
Reservation number
Outstanding reservation balance
Accommodation name
Accommodation unit number
Short accommodation address
Full accommodation address
Arrival date and time
Departure date and time
Guest party on reservation
Registered license plates

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