The Hotek integration allows you to manage access to accommodations and other facilities from our booking system. Guests can use Guestkey or a QR code to access the connected smart door locks.
Before their stay, guests receive the information they need to access their accommodation.
Access via Guestkey or QR code
You can choose how guests are granted access:
Guestkey: the guest receives a link to the Guestkey guest environment, where they can access their accommodation.
QR code: the guest receives the QR code by email. The QR code is also displayed in the online guest environment and can be printed if required.
QR codes can also be used to grant access to other connected doors, such as the reception, gym, or wellness facilities.
Configure the Hotek integration
Go to Settings > Hardware > Hotek and click New Hotek settings in the top-right corner.
Enter the details provided by Hotek:
Under Type, select Guestkey or QR.
Enter the endpoint.
If required, enter the bearer token.
Note: only enter the bearer token again if it needs to be changed.
Configure access conditions
Go to the Conditions tab to determine when access is created for a booking and how long it remains valid.
You can configure the following conditions:
Number of days before arrival for smartlink generation: determines how many days before arrival the smartlink is generated.
Reservations must be paid in full to generate a smart link: enable this option if the smartlink should only be generated once the booking has been paid in full.
Number of minutes margin at check-in: determines how many minutes before the regular check-in time the guest is granted access.
Number of minutes margin at checkout: determines how many minutes after the regular checkout time the guest's access remains valid.
This allows you to control when guests are granted access and when their access expires.
Link Hotek locations
Go to the Locations tab to link locations in our booking system to the correct references in Hotek. Select the required location, enter the corresponding reference, and click Add. Repeat this for each location you want to link.
To add or update multiple locations at once, use the bulk edit option. You can:
Add all locations of an accommodation.
Add manually selected locations.
Delete manually selected locations.
Select the required action and, if necessary, the relevant accommodation or locations. Then click Save changes. This is particularly useful when you want to link multiple locations for the same accommodation at once.
