The integration between Runnr.ai and our booking system allows reservation data to be retrieved automatically. Runnr.ai uses this data to send guests relevant and personalized information at the right time before, during and after their stay. Guests can also ask questions that are automatically answered by the AI assistant.
What can you do with the Runnr.ai integration?
Runnr.ai offers various features to automate guest communication and tailor it to each reservation:
Reservation details: information such as the booked accommodation and arrival and departure dates can be retrieved automatically.
Guest details: Runnr.ai can use relevant guest information, such as names and phone numbers, for personalized communication.
Booked extras: information about additional services, such as breakfast, late check-out or a baby cot, can be included in guest communication.
Automated messages: automatically send guests messages via WhatsApp or SMS, such as practical information before arrival, check-in details or a message after departure.
24/7 answers to guest questions: frequently asked questions can be answered automatically by the AI assistant.
Upselling: offer additional products and services at relevant moments, such as bike rental, breakfast, activities or a late check-out.
Up-to-date communication: when reservation details change, Runnr.ai can automatically use the updated information in its communication with the guest.
Multiple communication channels: in addition to WhatsApp and SMS, Runnr.ai can be connected to other channels such as Booking.com, Airbnb, Expedia, Gmail and Outlook.
This helps automate recurring questions and messages while providing guests with relevant information based on their reservation.
How do you activate the Runnr.ai integration?
Would you like to connect Runnr.ai to our booking system? Contact Runnr.ai to discuss the available options and, if desired, request a demo.
Let Runnr.ai know that you use our booking system. They will then contact us to request the required API details. Once we have provided these details, the integration can be set up.