With the pet feature, guests can indicate during the booking process that they are bringing a pet. You can specify the maximum number of pets allowed per accommodation and use location features to determine which locations are pet-friendly.
Add a pet
Open the Pets tab and click New pet in the top-right corner.
Complete the information in the General tab.
Enable the 'Standard' option for the pet that will be used most often.
If required, open the Accommodations tab and link the pet to one or more accommodations.
Click Save changes.
Important: There must always be one default pet configured.
Set the maximum number of pets
You can define the maximum number of pets for each accommodation individually.
Click Settings next to the desired accommodation.
In the General tab, enter the allowed number under Maximum number of pets.
Show pets in the booking engine
By default, pets are not available in the booking flow. Follow these steps to enable them:
Go to Settings > Account > General.
Open the Others tab.
Enable the option 'Make pets available as companions members in the online booking process'.
Link location features to pets
Location features determine which locations allow pets.
Important: Without location features, the pet filter will not function.
Create one or both of the following features:
Pet allowed
Pets not allowed
Select the appropriate Type.
For Pet allowed, open the Pets tab and select which pets are permitted.
Link the feature to locations by going to Settings > Accommodation settings > Locations.
Click Settings next to the desired location.
Open the Characteristics tab and add the appropriate location feature.
You can also assign location features to multiple locations at once using Edit selected locations. Select the required locations, click this button, and update their features in a single action.
When a guest adds a pet to their reservation, only locations where that pet is allowed will automatically be displayed.
Configure pet friendliness for accommodations
To ensure the search and booking filters work correctly, configure the appropriate accommodation facility.
Click Edit content for the accommodation.
Open the Facilities tab.
Select 'Pets allowed' or 'Pets not allowed'.
Automatically apply a pet surcharge
You can automatically add a surcharge when guest brings a pet. For more information, see the article Set up an automatic pet surcharge.