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Set up an automatic pet surcharge

Learn how to create an automatic pet surcharge that is automatically added to a reservation when a guest brings a pet.

An automatic pet surcharge is automatically added to a reservation when a guest indicates they are bringing a pet during the booking process.

Important: Before you can create a pet surcharge, the pet feature must already be configured. See the article Set up pets for detailed instructions.

Create an automatic pet surcharge

  • Click New option/surcharge. (Important: Always create a new surcharge for this purpose.)

  • Open the General tab and configure the following settings:

    • 'Kind' → Pets

    • 'Description' → Enter a clear name for the surcharge.

    • 'Price' → Enter the surcharge amount.

    • Enable 'Price per pet'.

    • Enable 'Price per night' if the surcharge should be charged for each night of the stay.

    • Enable 'Mandatory surcharge' to automatically add the surcharge to reservations.

    • Enable 'This option is available online' to make the surcharge visible in the online search and booking process.

  • Open the Rules tab.

  • Under Pets, specify which pet types the surcharge applies to, for example only dogs or only cats.

  • Click Save changes to activate the pet surcharge.

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