There may be situations where a location needs to be assigned to a different accommodation. For example, when a camper pitch is later offered as an XL camping pitch. In these cases, it is important that the change is reflected correctly on the planning board and that existing reservations remain editable after the update.
This article explains how to safely transfer a location to a new accommodation type, both with and without future reservations.
Situation 1: No future reservations exist
Before making any changes, verify whether the location still contains future reservations. If no future reservations are present, continue with these steps:
Locate the correct location and click Settings.
Open the Accommodations tab. Deselect the old accommodation and select the new accommodation.
Click Save changes.
Important information
Historical reservations will remain accessible and editable through the reservations dashboard, but they will no longer appear on the planning board.
If you want past reservations to remain visible and editable on the planning board as well, follow the steps described in situation 2 below.
Situation 2: Future reservations still exist
If the location still contains future reservations, additional steps are required to ensure that reservations remain editable and correctly linked after the change.
Step 1: Temporarily link both accommodations
Locate the correct location and click Settings.
Open the Accommodations tab. Keep the old accommodation selected and also select the new accommodation.
Click Save changes.
The location is now temporarily linked to two accommodation types.
Step 2: Move on the planning board
Go to the planning board. You will now see both accommodations. Reservations remain editable for the old accommodation and are blocked for the new accommodation.
Manually drag and drop the reservations from the old accommodation to the new accommodation on the planning board. This ensures that the reservations remain correctly linked and fully editable.
Step 3: Remove the old accommodation link
After all reservations have been moved:
Open the location settings.
Deselect the old accommodation at the Accommodations tab.
Click Save changes.
Lock in prices after rescheduling
After moving a reservation to a different accommodation, it is important to lock in the original price using a one-time price agreement. This prevents the reservation from being recalculated based on the rates and surcharges of the new accommodation.
You only need to skip this step if the prices for the new accommodation are exactly the same as for the original accommodation.
Always check the total reservation amount after rescheduling. If the amount has changed, lock in the original price using a one-time price agreement. In the article One-time price agreement, you can read how to do this. This helps prevent the reservation from incorrectly showing the status 'Overpaid' or 'Waiting for payment'.