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Set up and customize voucher emails

Easily add attachments to voucher emails and customize the content using available voucher tags in our booking system.

Voucher emails in our booking system can be fully customized. You can attach files to every voucher email and personalize the email content with voucher information.

Add attachments to voucher emails

Would you like to include a PDF or another attachment with every voucher email? You can configure this in your account settings.

  1. Go to Settings > Account > General.

  2. Open the Vouchers tab.

  3. Upload the desired attachments here.

After uploading an attachment, you can assign a specific language to it. This ensures that every guest automatically receives the correct version.

If you use a separate voucher attachment for HISWA-RECRON members, make sure it has also been added.

Edit the voucher email

You can also modify the default voucher email template.

  1. Go to Settings > Email > Email messages.

  2. Open Reservation voucher email.

  3. Edit the content of the email as desired.

Available voucher tags

Use the tags below to automatically display voucher information in the email.

Tag

Description

{{ amount | raw }}

Total voucher amount

{{ balance | raw }}

Remaining voucher balance

{{ voucherToken }}

Voucher code

{{ validFrom }}

Valid from

{{ validThrough }}

Valid until

Using conditional tags

If you only want to display text when a specific value is available, use the {% if %} and {% endif %} tags.

For example:

{% if validFrom %} This voucher is valid from {{ validFrom }} {% endif %}  {% if validThrough %} This voucher is valid until {{ validThrough }} {% endif %}

In this example, the lines are only displayed when a Valid from or Valid until date has been set for the voucher.

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