With automatic payment emails, you can keep guests informed about outstanding payment deadlines. You can automatically send both payment notifications and payment reminders.
Both emails are configured from the same settings page and help you receive payments on time.
Where do you enable payment emails?
Go to Settings > Account > General > E-mail tab. Here you will find the settings for payment notifications and payment reminders.
Payment notifications and payment reminders
A payment notification reminds guest that a payment deadline is approaching. Enable this email by selecting 'Send notice of expiry of payment term'.
A payment reminder informs guests that a payment deadline has already passed. Enable this email by selecting 'Send reminders for expired payment terms'.
For both configurations, you can define:
How many days before or after the payment deadline the email should be sent.
The minimum outstanding balance required before a notification or reminder is sent.
When no notifications or reminders should be sent to guests, for example during the stay, after arrival, or after departure.