Recranet

Learn how to convert reservations into a group reservation, merge reservations, move, split, or cancel units within a group reservation.

Managing group reservations

Learn how group reservations are structured and at which level you can view and manage information: the group reservation or a sub-reservation.

Working with group reservations

Learn how to create and manage group reservations in our booking system.

Group reservations

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Create your workspace and invite the people you work with.

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The cockpit of our booking system

Checking reservations in and out via the cockpit

Cockpit

Reservations

Create a reservation via the dashboard

Reservations overview

Open a reservation confirmation

Check reservations in and out

Automatically check in and check out reservations

VAT specification

Adding an annual or seasonal pitch through reservations

View the edit history of a booking

Reservations in general

Reservation card overview

Actions in the reservation card

Managing guest information within a reservation

Change the accommodation or location of a reservation

Managing emails in a reservation

Add notes to a reservation

Reservation comments

Add overnight guests to a reservation

Enter meter readings on a reservation

Managing EasySecure users on a reservation

Manage CAT cards within a reservation

Access the guest dashboard

Reservation card

Update or recalculate a reservation

Change the rate group for a reservation

Adding discounts to a reservation

One-time pricing agreement

Adjusting options and surcharges within a reservation

Add a manual option or surcharge to a reservation

Managing deposits within a reservation

Reservation pricing

Terms of payment within a reservation

Managing transactions within a reservation

Processing refunds

Processing a payment from a reservation

Handling chargebacks

Online payment statuses

Reservation payments

Cancel a reservation

Partially cancel a reservation due to early departure

Adding and managing cancellation insurance on a reservation

Delete a reservation

Cancellations

Creating an optional reservation

Managing optional reservations

Convert a reservation to an option or block

Creating and managing optional reservations

Planning

The planning board

Colors in the planning board

Creating a reservation via the planning board

Parking row in the planning board

Filtering by period in the planning board

Filter by accommodation or location in the planning

Creating and using location groups

Adjusting the order in the planning board

Add a block

Edit a block

Editing non-editable blocks or reservations

Blocks

Add a group reservation via the planning board

Group reservations in the planning

Guest database

Using filters in the guest database

Merge duplicate guests

Returning guests overview

Adding comments to a guest profile

Guests

Working with the task management environment

Creating businesses, groups, and staff members

Creating a one-time task

How to create automated tasks

Editing tasks

Creating and managing checklist items

Creating and managing projects

Task environment

Reports

Generate a NIS survey report

Tourist tax report

Night register

Government reports

Cancellation insurance report

Occupancy rate persons report

Deposit report

Revenue reports

Reviews report

Using the to pay back report

Filtering reservation exports in Excel

Administrative reports

Arrivals and departures list

Missed check-ins and check-outs

Occupied and available locations report

Breakfast list

Cleaning list

Service list

Options and surcharges report

Overviews

Occupancy rate report

Revenue distribution reservation planner

Reservations and reservations per source reports

Statistics

Expired payment terms report

Payments