A group reservation consists of a group reservation with one or more sub-reservations underneath it.
The group reservation is used for items that apply to the entire group. The sub-reservations are used for items that apply to a specific location or reservation.
Group reservation
When opening the reservation, you will enter the group reservation. Here you can view and manage the items that apply to the entire group.
Within the group reservation, you will find:
The main booker.
An overview of all sub-reservations, including the booked locations and the amounts assigned to each sub-reservation.
General reservation information, such as the number of guests per age group and the number of pets.
Transactions: these are always recorded on the group reservation and not on the individual sub-reservations.
Email history: confirmations are always sent for the entire group reservation.
The Cancel button to cancel the entire reservation.
Sub-reservations
When you click the reservation number next to one of the sub-reservations, it will open. A sub-reservation is similar to a regular reservation, although fewer options are available within the sub-reservation.
Here you can view and manage items that apply to a specific reservation within the group. Examples include:
Manually adding surcharges or discounts.
Checking in and checking out the sub-reservation.
Cancelling the sub-reservation, for example when one family can no longer attend.
Viewing the tasks for that specific location within the group reservation.