With the Expired payment terms report, you get an overview of payment reminders that have already been sent for expired payment terms.
This report is intended to help you find previously sent reminders and resend them if necessary.
You can find this overview via: Reports > Emails > Expired payment terms.
Optionally, select a payment status or a specific reservation number and click View results.
What do you see in this overview?
For each reminder, you can see:
The reservation number
The reservation status
The outstanding amount
The date the reminder was sent
The due date of the payment term
The amount of the payment term
Resend a reminder
Would you like to resend a reminder? Click Resend next to the relevant entry.
This will send the same payment reminder to the guest again.
View outstanding payment terms
Are you looking for an overview of all outstanding or expired payment terms? Go to: Administration > Payments > Outstanding bills.
This overview is typically used to send payment reminders and manage all outstanding payments.