You can manage connected payment terminals through the Terminal payments menu. This menu includes terminals from Worldline, Mollie and Pay.nl. Depending on the terminal type, you can make a manual payment, retrieve the last transaction, check daily totals and restart the terminal.
Open terminal payments
Open the menu in the top-right corner by clicking the three vertically stacked dots and select Terminal payments.
Several actions are available in this menu. The available options depend on the connected payment terminal:
make a payment;
retrieve the last transaction, for Worldline;
retrieve daily totals, for Worldline;
view reports, for Worldline;
restart the terminal.
Make a payment
You can use Terminal payments to start a separate manual payment. This feature is intended for payments that are not linked to a booking or POS order.
Select the desired terminal.
Enter the payment amount.
If required, enter a reference for the transaction overview under Merchant text.
Click Make payment to send the payment to the terminal.
If necessary, click Cancel payment to cancel the payment.
Retrieve the last transaction
For a Worldline terminal, you can retrieve the last transaction again. This may be necessary if the internet connection is lost after a payment has been completed successfully. The payment may have been processed by the terminal, while the result was not correctly received by our booking system.
Open Terminal payments.
Select the relevant Worldline terminal.
Click Last transaction.
Retrieve daily totals
To generate a report containing today's daily totals, first retrieve the current daily totals from the payment processor.
Open Terminal payments.
Select the relevant Worldline terminal.
Click Daily totals.
The daily totals are retrieved from the payment processor. If you receive an error message, check the configured Acquirer ID via Settings > Administrative > Payments > Worldline > Payment methods > Terminals and open the relevant terminal to check its settings.
View reports
The report allows you to compare the daily totals from the payment processor with the terminal payments registered in our booking system.
Go to Reports.
Select today or yesterday as the date.
To view today's report, first retrieve the current daily totals via Daily totals.
Export the report for the desired date.
Compare the payment processor's daily totals with the daily totals in our booking system.
If the totals do not match, compare the transaction overview from the payment processor or bank with the transactions registered in our booking system.
Restart a terminal
To the right of the other actions, you will also find the option to restart a connected payment terminal.
Open Terminal payments.
Select the terminal you want to restart.
Click Restart.
Wait until the terminal has fully restarted before starting a new payment.